Frequently Asked Questions
Everything you need to know about your Milagro Turquoise & Co. experience.
Are your turquoise stones authentic?
Yes, every piece at Milagro Turquoise & Co. features genuine, ethically sourced turquoise. We work closely with reputable mines to ensure the highest quality and authenticity of our gemstones.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times for handcrafted items may vary, but you will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day return window for all unworn jewelry in its original packaging. Please note that custom-sized rings and final sale items are non-refundable.
How should I care for my turquoise jewelry?
Turquoise is a porous stone. To maintain its brilliance, avoid contact with harsh chemicals, perfumes, and prolonged water exposure. Clean gently with a soft, dry cloth after wearing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.